When Processes Hinder Progress

Let’s talk about processes and how they can help OR hurt progress.

Processes are meant to streamline operations, ensuring efficiency and consistency. But what happens when they become the very obstacle they were designed to avoid?

I encountered this not too long ago at work. We implemented a new approval process. What should have been a quick yes turned into an eight-week-long ordeal, bouncing back and forth between various departments for signatures and feedback. By the end, not only was the project delayed, but we had missed several key milestones.

Processes are necessary, no doubt. They provide a framework that can help avoid chaos.

But when these processes are overly rigid or unnecessarily complicated, they can stifle creativity and slow down productivity. It's a delicate balance.

Too little process, and you risk disorder.

Too much, and you risk needless bureaucracy.

It is important to remember that processes are tools, not chains. When developed and used correctly and with the input of those participating in the process, they can enhance efficiency and fuel momentum.

When processes start to hinder progress, it’s time to rethink and retool. Don’t let a process become the enemy of progress.